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If you have a question about Swim Serpentine, take a look at our hot topics below to find instant answers to our most common and current queries.

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YOUR SWIM PACK

 

Live in the UK? We’ll post your Swim Pack, containing everything you need for the day, to you.

 

If you haven’t received your Swim Pack by Wednesday 11 September, please complete this form. We’ll then prepare a replacement pack for you to collect from the Information Point near the Start Area on Swim Day.

 

Live outside the UK? Please collect your Swim Pack from the Information Point when you arrive.

STILL NEED HELP?

If you need more help, our FAQs page is a great place to find instant answers to some of our most common enquiries.

If you have checked out the Hot Topics above and FAQ’s and still need assistance, please contact us here. Please only contact us once about your enquiry and we’ll get back to you as quickly as we can.